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Incident response

Use this guide when production or operational work needs fast diagnosis with BMO in the loop — not for everyday feature development.

  1. Switch Session modes to an SRE-appropriate mode if your pack defines one.
  2. Prefer read-only tools until you understand blast radius.
  3. Do not widen --auto-approve-tools during an active incident unless policy explicitly allows it.
StepSurface
Current session state/run-observability, Run observability
Full timeline/debugger, Agent debugger
Tool mutations on filesFile tools telemetry
Cross-surface truthSession observability parity

Use /incident or runtime incident tools to write a bounded diagnostic capsule for handoff. The FAQ evidence table lists capsules vs debugger vs journal — see FAQ — Evidence and recovery.

  • Branch-and-continue from checkpoint-backed debugger steps when you need to retry from a known-good point — see Agent debugger docs.
  • Session compaction when context is full mid-incident — see Session compaction.
  • TPM recovery when rate limits block progress — see TPM recovery.